The Massachusetts Assisted Living Association (Mass-ALA) is currently seeking to fill the position of Director of Education.
The Director of Education reports directly to the President and C.E.O. and is responsible for the overall educational initiatives and programming for Mass-ALA and its membership. The person in this role will be responsible for creating educational curriculums for assisted living residence staff and for connecting Mass-ALA’s educational programs with Executive Office of Elder Affairs regulations and industry best practices. This includes but is not limited to the planning, developing and execution of Mass-ALA's educational events, products, trainings and resources. The Director of Education is responsible for planning and producing various educational programs, seminars, staff trainings, annual conference and trade show, creating educational resources, and other activities related to Mass-ALA’s strategic quality improvement, public policy initiatives and organizational goals.
*Applications will be accepted until the position is filled but preference will be given to cover letters and resumes received by January 31.*
Specific Duties Include:
• Researches and develops content and educational resources of trainings, products and services to be offered by Mass-ALA.
• Organizes and is the liaison to Mass-ALA's various educational committees. They are subject to change, but previous committees have included: Education Committee, Annual Conference Task Force, Resident Care Committee and Quality Committee. This includes working with management and Mass-ALA board to develop agendas, plan and execute meetings on a timely basis, provide meeting summaries, action items and progress.
• Develops and manages all educational programs, including researching, and working with speakers, vendors, etc. to execute events, processing of CEUs (education course credits) and products/services for all Mass-ALA educational sponsored events/trainings.
• Works in collaboration with other internal staff, organizations, members and/or associations on development and management of educational resources and events/trainings.
• Continuously works to identify innovative product approaches, ideas and solutions to increase member value and product and service offerings.
• Seeks sponsorships and fundraising opportunities to support educational programming.
• Directs and coordinates the incorporation of CEUs (continuing education credits), quality systems into educational products and services to ensure standards compliance with multiple continuing education approving entities. These may include but not be limited to National Association of Social Workers-Massachusetts Chapter (NASW), National Certification Council for Activity Professionals and the National Association of Long Term Care Administrators (NAB) as needed.
• Oversees data collection initiatives with pre-and post-event/trainings to ensure objectives are being met and evaluates feedback to create strategy for successful future events/trainings (e.g., customer satisfaction surveys of residents and families) as directed by management.
• Stays current with Massachusetts Assisted Living regulatory compliance and quality improvements (EOEA – Executive Office of Elder Affairs).
• Assists with incoming communication from consumers and allied professionals on assisted living (Mass-ALA Helpline).
Qualifications and Education:
• Bachelor’s Degree required. Registered Nurse (RN), Licensed Social-Worker (LICSW), Argentum Certified Director of Assisted Living (CDAL), Nursing Home Administrator (NHA), clinical background, or educational programming background is preferred with 5-10 years’ experience in human services, health care, assisted living or gerontology.
• Demonstrated history of implementation educational events and services required.
• Experience with developing a programmatic budget and meeting financial targets of the package of products and services being delivered in conjunction with staff and management.
• Able to work in a small office environment and be a self-starter and team player.
• Excellent project management and organizational skills.
• Strong verbal and written communication, organizational and customer service skills are essential.
• Expertise in relationship building and communication skills with a diverse audience.
• Proficiency with the Microsoft Office platform is required.
• Knowledge of and a willingness to stay current on assisted living best practices, industry trends, and workforce challenges is highly desirable.
• Previous experience working in or with a nonprofit/membership association, in a healthcare organization or in the assisted living industry is highly desirable.
• Experience as an assisted living residence executive director, operations manager or director is desirable.
Internal Number: MA1
About Massachusetts Assisted Living Association
The Massachusetts Assisted Living Association (Mass-ALA) is a non-profit association dedicated to professionally operated assisted living residences in Massachusetts that provide housing and services for individuals with varied needs and income levels. Mass-ALA was established in 1990 as a state affiliate of a national trade organization named Assisted Living Federation of America (which has now become Argentum). Mass-ALA has grown to hundreds of members, including assisted living providers and associated professionals and serves as the voice of assisted living in Massachusetts. The association provides information, education, and advocates on behalf of its members and the seniors they serve. Mass-ALA promotes a model of care which treats all residents with dignity, provides privacy and encourages independence and freedom of choice.